Getting Started

Support Portal Login
In order to submit a ticket online, track your ticket and to view some of the knowledge base tickets you will need to login to the support portal. In order ...
Mon, 14 Nov, 2022 at 2:11 PM
How to navigate the Knowledge Base
Our knowledge base is a collections of articles that are created to help you with any issues that you may come across during your day. We recommend that whe...
Mon, 14 Nov, 2022 at 2:03 PM
Submitting a Ticket
We recommend submitting a ticket through the support portal instead of emailing one in. To create a ticket you will need to login to the support portal and ...
Mon, 14 Nov, 2022 at 2:06 PM
Viewing your tickets
In order to view your tickets click on the "Tickets" tab on the the top. This will take you to the page where you can see your tickets. You hav...
Mon, 14 Nov, 2022 at 2:06 PM
How to recover files using "Previous Versions" (Shadow Copies)
What are Shadow Copies? Shadow copies is a tool built into Windows that enables a user to restore their files to a previous version. Basically the server t...
Thu, 12 Oct, 2023 at 3:10 PM